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Ideas for community building?  

Shelly_Marie 51F

7/20/2006 1:51 pm

Profile Deleted Again!

This profile of mine got deleted yet again yesterday late afternoon, (I posted in this very post about it before). It has happened to me now 4 times in the space of about 2 1/2 - 3 weeks. This time..I clicked on someones profile to read it and suddenly your navigator bar showed me as logged out, I tried to log back in and it said 'sorry your handle/password do not match our records'. The last time it happened was similar, except that I clicked on the link to one of my interest groups chat rooms and was suddenly logged out and couldnt log back in. It was a locational group chat room, one that I have been into since then and not had any trouble...so for whatever reason, it is logging me (and other people maybe) out and I am not able to log back in. Hope this helps in explaining what is happening.


Andrew replies on 7/23/2006 12:05 pm:
looks like C/S did it - don't know reason... earlier it
was due to chat issues.

tracy_de_lacy 112F
9261 posts
7/20/2006 1:55 pm

hey where did my pic go???

Bye everyone, it was a blast


tracy_de_lacy 112F
9261 posts
7/20/2006 1:58 pm

now there's a problem for ya. I post on here and ya delete my pic..I ain't that damn ugly....sheesh

Bye everyone, it was a blast


tracy_de_lacy 112F
9261 posts
7/20/2006 1:59 pm

thankyou...scared ya didn't I

Bye everyone, it was a blast


TechSteve 56M

7/20/2006 2:29 pm

    Quoting Shelly_Marie:
    Profile Deleted Again!

    This profile of mine got deleted yet again yesterday late afternoon, (I posted in this very post about it before). It has happened to me now 4 times in the space of about 2 1/2 - 3 weeks. This time..I clicked on someones profile to read it and suddenly your navigator bar showed me as logged out, I tried to log back in and it said 'sorry your handle/password do not match our records'. The last time it happened was similar, except that I clicked on the link to one of my interest groups chat rooms and was suddenly logged out and couldnt log back in. It was a locational group chat room, one that I have been into since then and not had any trouble...so for whatever reason, it is logging me (and other people maybe) out and I am not able to log back in. Hope this helps in explaining what is happening.
Shelly, it happened to me last night as well.

The site must have been doing upgrades last nite because everything was running slow for me on my backup profile.

Steve


Andrew replies on 7/23/2006 12:05 pm:
Will have my assistant review

rm_Luv_PPPL 65M
57 posts
7/20/2006 2:37 pm

    Quoting  :

I'll give credit where credit is due. To my amazement, customer service restored my profile. Everything seems to be intact.

This is the first time I've heard of a lost profile being restored ... members of mine who have complained about this have told me that CS was powerless to do anything. And/or it could also that sending an email gets you a better result than calling.

What was even more astonishing to me is that I received a response within 8 hours - in the past, emails from standard memembers rarely received responses, and then only after weeks.

One theory I have is that a profile is more likey to vanish if it gets used a lot. If so, maybe a desireable workaround for group moderators is to keep their personal profile separate from their moderator profiles. That would minimize the chances that the software would automatically hand their groups to someone else! (Fortunately my members are very loyal and cooperative.)

The same might work for bloggers. That's not the prettiest solution in the world, but at least you won't lose everything at once, even if you're lucky, and the loss is merely temporary.

That said, it would be nicer if this never occurred. Imagine how many people probably just sign up all over again. That can't be a good thing from the standpoint of resource consumption. In fact I did just that, about 3 months ago.


Shelly_Marie 51F

7/20/2006 4:22 pm

fran, I have had that happen to me too, someone that I didnt know emailed me telling me how ugly I was (for whatever ungodly reason), and all of a sudden my picture rating went way down...I just turned the voting off and turned it back on to reset it at zero again.


tracy_de_lacy 112F
9261 posts
7/21/2006 8:25 am

    Quoting  :

I was a gold member on this site for a long time. I haven't renewed my membership for the last couple of months. I would renew it if any of my complaints were actually dealt with. I hear of people being banned from this site for abuse, yet for some reason I complained about something as serious as child porn (three times to try to be heard) and I didn't even receive a letter back. If the site improves I will pay for a membership again

I am not the only one who has stopped paying for a membershp, so I do think TSmeet should sit up and take notice of the members it is losing. I didn't find I had anymore respect being a gold member.


Bye everyone, it was a blast


Andrew replies on 7/23/2006 12:11 pm:
Sorry to hear that the complain wasn't handled
well. Please post more info and my assistant
will research as to why it wasn't addressed.

Shelly_Marie 51F

7/21/2006 9:57 am

I have reported beastiality on here twice, and it seems to take them so long to deal with it, the first time...the guys profile took about a month or more to get removed from the site...the second time too, and there were words of animal porn right in the profile both times. But if someone goes and abuses someone in the threads, it will get removed right away, which is good too, but the animal and child porn profiles should be removed right away too, if there are words of it right in the profile...


Andrew replies on 7/23/2006 12:12 pm:
Will discuss with team on Monday

rm_softcrimes 55M/51F

7/21/2006 1:10 pm

All great ideas!


papyrina 58F
21123 posts
7/21/2006 5:41 pm

    Quoting  :

kelli uniques works better honest,i can click on my own post 500 times without even logging in,try it,every time a person clicks on that post whether me,you or joe blog who gooogled it ,it counts as a view,it has nothing to do with readership whats so ever


I'm a

and
i'm here to stay


Andrew replies on 7/23/2006 12:13 pm:
yes, and unique counting requires us keeping log
of every member who ever looked at someones post

FeistySyn 59F

7/22/2006 6:30 pm

After skimming through six pages of responses to this post, I can only say, if I were you I'd most likely be drinking a wonderful glass of wine (or maybe even a shot of incredible tequila ) somewhere overlooking the bay and refusing to open my laptop for at least a week... for crying out loud, do these people have NOTHING else to do???

Apparently the depth of depravity here is bottomless... don't you feel right at home?
~~~~~


Andrew replies on 7/23/2006 12:16 pm:
Yes, taking me 4 hours to get to here!

Shelly_Marie 51F

7/22/2006 9:32 pm

amber, thats wierd that it has been taking them so long to get your profile back up, its only been taking them about 20 minutes on average to get mine back up.....


Peche85 38F

7/22/2006 9:36 pm

Sorry if someone has mentioned this already, I couldn't be bothered reading all 6 pages lol. But I think we should be able to choose the eight members of our network who show up on our profile. Also, if someone permanantly deletes their account they should be removed from the network. And when we have deleted people from our network, their photo shouldn't show up. I only have about 6 people in my network now, but there are still about 20 people who show up at different times on my profile.


Andrew replies on 7/23/2006 12:26 pm:
nice ideas

Shelly_Marie 51F

7/23/2006 2:56 pm

    Quoting Shelly_Marie:
    I have exactly the same problem as meer. I click on a link and wait and wait and wait and wait and it never even starts to transfer data, in the bottom left corner of my firefox browser it just says 'waiting for TSmeet.com..'. So I click on the stop button on my browser and click on it again and sometimes I have to repeat this process over and over and over again, and sometimes it does work the second time around. This happens to me quite often on this site. It once took me at least 4 minutes to get to an interest group thread on this site. Thats a long time considering I clean my browsers cache and history everyday,I do a spyware scan and disk cleanup quite often, and just yesterday done a virus scan and it came up completely clean.
It seems to mostly be when I click on a link to go to a thread, mostly in groups, but sometimes in blog posts too. This very thread at times has taken me a while to get to the first page of it, but for the past couple of days, things have been going faster and I havent had that trouble. I will take note next time of another thread that takes a while cause I cant remember any of them right now.

one little addition? can you put the underline tag in the formatting bar? lol


rm_Luv_PPPL 65M
57 posts
7/23/2006 9:32 pm

Some quickies:

1) I've posted a request in my group for people who have had their profiles turned on for at least 24 hours, and who have posted at least 24 hours ago, but who are still considered associate members. Hopefully I'll get a reply shortly for some test cases. (Although I don't see why it would be so difficult to programmatically find them.)

2) Part of the problem is that one cannot be considered active if one's profile is turned off. Doesn't take a whole lot of thought to recognize that this affects females disproportionately, because they're most likely to find what they desire, and then to turn off their profiles afterwards. (Who wants a whole mail box full of "Wanna **ck" mails?) Isn't it against Friend Finder's pocketbook interests to keep females out of interest group chat rooms?

3) It would be a lot simpler if interest group mods could have a checkbox to let associate/inactive members into the chat room. I think that might actually save resources because the software wouldn't have to check on someone's status before determining whether they were eligible to enter the group chat room. (I see nothing about the chat room options which would be inconsistent with this.) It might also cost less to install, than fixing whatever bug(s) affect the active vs. associate member designation. (Not all of us care for the "associate member" thing - I personally can't stand it, and do my best to set the options back to the least restrictive settings on a daily basis. And yes, I'm aware that many mod.s like it, and that it saves resources by reducing the amount of effort required to search the member list ... I just see no reason why chat room access must necessarily be linked to it.)

4) If Friend Finder insists on keeping members with "off" profiles out of interest group chat rooms, perhaps the least it could do is warn them in big red letters about this! (In fact such a message might be easy to install - in the interim, before any software fix.)

5) As you can see by the posts here, the site is losing profiles these days at an unbelievable and unprecedented rate. Some folks who call CS are being incorrectly told that that nothing can be done about it ... perhaps because historically that has been true. Whereas writing to team AT A.F.F. d0t c0m seems to be producing better results. This is what I've advised all my members to do.

6) Are you aware that entire interest group topics lists can be clobbered? See Peeing Pleasures Personal Ads - in that case I was able to provide a workaround, although replying to all of the "invisible" topics doesn't seem to have helped them reappear. I've been assigned bug # 37939 (although that could be a "generic" bug number that was intended to satisfy me, so I'll quietly go away).

In my opinion, the destruction of an interest group topic list is basically the same as killing off the group itself. I don't know how many groups are affected, but I strongly suspect it will start happening all over the site, if it hasn't already. (As with cockroaches, if you see one bug like this, there are probably more.)


Andrew replies on 7/24/2006 9:57 am:
thanks for the feedback - we'll add to the list

tracy_de_lacy 112F
9261 posts
7/24/2006 2:11 am

I have had members I have banned turning up in the chatroom of my group. They can get in again easily if they save the group chatroom as a favourite on their browser and they can also get back in by using their cache.

Can't you stop this from happening.

There is no point in mne going back into the child porn thing. I have forgotten the guys handle now ... he was in Italy. I actually changed my handle from tracy362436 because of this type of abuse. If you keep any sort of records of complaints, maybe you should check there. I also reported recurring incidences of chatroom abuse and nothing was done. I have to say the reason I didn't renew my membership was because I have never had a complaint dealt with at all.

I now avoid the chatroom in question, which is unfair to me as I enjoyed it until the abuse got too much. I know you have had many complaints about the uk chatroom from many people so you know what I am talking about.

Lets just leave that there and try to get started again. If the site improves I would be only too happy to renew my gold membership.


Bye everyone, it was a blast


Andrew replies on 7/24/2006 9:58 am:
We have some chatroom upgrades this release - we'll
see about adding ban support for it

rm_Luv_PPPL 65M
57 posts
7/24/2006 2:13 am

Notes from an insomniac ... or, The Law of Unintended Consquences and the Pursuit of Bugs ("Rube Goldberg Hell")

(Long post, but well worth reading for those of you who might be curious about how stuff tends to go "bump in the night" around here.)

Ever heard of The Law of Unintended Consequences?. Of course you have ...

1. Let's talk again about the lost profiles problem. I think I pointed out that I now keep my interest group moderator profile separate from my posting profile, because I don't want the mod. profile to get lost, and also because I believed that a profile had a better chance of getting lost if it was actively used. And Andrew, I believe you suggested that lost profiles might have something to do with the way abuse reports are processed.

Well, since Peeing Pleasures is often denied by the night/weekend crews for no good reason other than the fact that someone clicks the report for abuse link (formerly called "request review"), a little light went on in my head!

Could it be that a profile is more vulnerable to getting lost, because someone clicks report for abuse underneath the lost_profiler's post? That would explain why people who post a lot tend to lose their profiles! Evidently there's something none-too-fragrant in Denmark here. And I doubt it has to do with mails that someone bothers to send to the abuse address, because those take time to write - whereas clicking that tempting lil' link takes just a few seconds. Welcome to the Law of Unintended Consequences!

(Actually I'm thinking now about having a separate interest group posting profile and a separate blog posting profile along with my separate moderator profile. Just for extra reliability.)

Quite a little irony isn't it? By posting a lot, you make yourself a target for folks who click Report for Abuse. To minimize the chances that your profile won't get lost, just avoid posting

2. I'd previously reported that all the old posts have been lost at Peeing Pleasures Personal Ads ... and also that I'd been assigned bug # 37939 for this.

That's not a bug, that's a feature ... one which also falls victim to the Law of Unintended Consequences! Earlier, I'd indicated how unhappy I was that sexpistol262's profile had been lost. Then it ocurred to me that my blog comments were missing when my profile was lost.

So-o, I decided to go to Peeing Pleasures and click on Recent (Messages), in order to see if SQUIRTING the how to guide! was still there.

Nada! - it should be on p.2 of Recent, because it was posted on June 23rd, and the topics are sequenced by the date of the first post! It's also not on p.1 of the Active (Messages) list, even though it has a reply dated July 24th (the Active list goes by the most recent reply in the topic.)

Welcome, once again - to the Law of Unintended Consequences!. Even though that excellent resource is still being read and receiving replies because I've linked to it in my group intro., it's not visible in the "Recent" or "Active" lists. And that also explains why all the older topics at Peeing Pleasures Personal Ads are now gone: the original poster no longer has a profile here.

Well, someone might not have been thinking things through here. Suppose an interest group moderator establishes some posts that are of important administrative or informational value. Then they decide to step down as mod., and leave the site. Should all the topics they've started go "invisible?" (Is that fair to the folks who've replied?) What about blog comments?

3. One of the interesting things about the Law of Unintended Consequences is that these sorts of problems can "cascade" - sort of like the Rube Goldberg mechanism from Hell, if you know what I mean. Imagine this ... someone clicks on the report for abuse link, a profile gets deleted, and then all sorts of fun stuff happens. Their blog comments evaporate, their interest groups get handed to someone else automatically by the software, and any interest group topics they've started vanish into the ether.

Now if that's not downright delightful, I don't know what is

4. Remember my beefs about members not being able to get into chat rooms? People post and post, but are still not allowed in, and/or are still considered associate members.

My guess is that they have their profiles turned off. Whoever came up with the idea of active members forgot to think about how many folks turn off their profiles, and/or who they tend to be (usually females).



So you see, the Law of Unintended Consequences is a nifty thing to have around. And it explains in part why the addition of new features often leads to even more bugs. Because the new features interact with old ones, in ways that no one anticipates. That's how I got that bug number ... no one in CS really understood the conditions under which interest group topics would no longer be visible in the topics list (but still linkable).

I think someone here suggested that maybe it was time to simplify the site, instead of introducing so many new features. Or at least, to think about how all of them work together to create "Rube Goldberg Hell." (Sorta like what folks used to call "DLL Hell.")

Basically over time, what happens is that the number of bugs tends to grow faster than the number of new features. Worse, it becomes harder and harder to figure out why one small problem can lead to a whole bunch of others. In this particular case, I'm wondering how many other folks in the world have put together even what I've listed in this post.

Anyway it's nice to have some good theories about why some of these frustrating things are happening. Now perhaps ... some of them will be fixed


Andrew replies on 7/24/2006 10:03 am:
thanks - will pass it along

marnison 86F

7/24/2006 6:03 am

Yawn...*^%$#

Sex site...Sex site...

I'm reading ..take off all the cool ..sexy things that make this site....

A Sex Site.

Andrew..we should just start WWW.Blogtourheartscontent.com and leave this site as it is.

marni


qyxx 67F
3348 posts
7/24/2006 6:25 am

Hi Andrew....I have been reading this post and it is a long one, and I have a couple of comments.'

Sor far as the issue of the Most Popular Bloggers list, I feel you should leave it as is. Some people like the competitive aspect, some don't. Makes no difference to me. Unique comments are just as good views, IMHO. Since I am way down on the list, jealousy is not an issue with me.

Most Active Comments in the Groups, leave as it is. Some people like to play that game, some don't. Again makes no difference to me.

I do think before you start thinking about adding new features you need to look at the existing structure and clean it up, so to speak. I don't claim to have a lot of knowledge about computer technology, but it would seem to me that if there is a lot of deadwood, it would affect how any system functions. I think what we are seeing now are problems with system overload. Toward that end, it follows that parameters should be set up that any profile, blog, or group which is inactive for a certain length of time should be automatically deleted, I would suggest between 90-180 days. I know from looking at the groups there are a lot with only one member and have been inactive for a while, and I know there are a lot of inactive profiles and blogs.

Just my two cents worth.

Q.


rm_Luv_PPPL 65M
57 posts
7/25/2006 1:57 am

    Quoting rm_Luv_PPPL:
    Please fix the "active" versus "associate" member designations within interest groups.

    For quite some time now, I've been getting a lot of complaints from people who say that they've done myriad recent posts and are still being described by the system as "associate" members. This is almost certainly not a result of the data being distributed (i.e. server A not synching up with the info. on server . In many cases we're talking about folks who have posted regularly, week after week, right up until the current day.

    The default setting for groups with over 1K members is supposed to require only one post in the last month. (I always change that to the last 12 months after the morning update, but the system is still not doing the right thing, regardless of which time period is used.)

    Now I understand that a principal motivation behind the "active" vs. "associate" distinction was to reduce resource consumption during searches of the "active" members. And so it does, I guess (?).

    But most people - human nature being what it is - don't take too kindly to being considered "associate members" when they do a lot of posting. And they often have a hard time understanding that we moderators have zero control over this.

    Please: if you're going to introduce status distinctions within a "community," some extra trouble should be taken to ensure that the designations are computed accurately. No one anticipates that they'll be precise up to the minute. But the results here aren't just a little bit off.

    This is a microcosm of my point about losing profiles. What we are talking about here is whether Friend Finder keeps its own side of a bargain that it imposes upon the users!

    Most of my members don't understand that the software has bugs (most lay folks think a "bug" is a critter). They only know that they are dutifully doing what they're told to do, and not experiencing the promised results.

    Again, this is relatively small beer by comparision to vanishing profiles. But in both cases we deal with a fundamental principal of basic decency. IF YOU ASK PEOPLE TO FOLLOW RULES, THEN THE "GOOD CITIZENS" WHO COMPLY MUST BE TREATED ACCORDINGLY, AS FAR AS POSSIBLE.

    Whatever the reasons may be for this site's constant/consistent failure to achieve that standard, the end result is that you lose TRUST. And you can't "build communities" without trust.
Andrew, I must express my gratitude for your interest in this bug!

Still considered an assoc. member after posting? has been established for reports here.

My loyal members are here to assist! Please let me know what else I can do, in order to help get this one fixed!!


tracy_de_lacy 112F
9261 posts
7/25/2006 2:08 am

what do you mean ban support for chatrooms...won't they just come back in as another handle. Who will do the banning? I know of people who have had their profile removed for chat room abuse but they come back the very next day with a new handle. Some have even been doing this for two years.

I was so happy yesterday that my profile rarely gets lost then bam...I couldn't get in last night. My blog disappeared too.

I have to say thankyou to TSmeet staff as I was back online withing an hour and all is present and correct.


Bye everyone, it was a blast


rm_sweetnurse25 50F
8 posts
7/26/2006 5:32 pm

my group has been the victim of your new protocols to stop fraud. my group description which has gone unchanged for the few years since it's creation. however, with these new anti-fraud rules my group's description was reviewed and my group denied because my group description allegedly had contact information in it. there is no contact information in the descriptionl. there are no email addresses, phone numbers, instant message, etc. in the description. my group description only has what the group is about, the city we're in, and the set day and time that we hold chats in the group chatroom, nothing else. i sent the description for update in the hopes that when you reviewed it you would see your error. however, the group was denied again. what's going on and what can i do? this is upsetting a very successful and active group. all these changes instead of improving is making things worse. i don't know if this some sort of error bug of yours but what can i do to get my group active again. here is the group i'm talking about if you want to review the decription, BBWS in houston . the onlyt thing else i can try is blanking the description which is ridiculous, or removing our chat times since i don't know what your reviewers is mistakenly viewing as contact information.

please, help
sweetnurse25


GiggleBite 64M

7/26/2006 6:27 pm

Looked at your profile Andrew and your video intro comes up blank with the message *Buffering NaN%*

Not a good advert really? If the CEO`s profile has duff things going on what chance do us mere minions stand?

Any idea when the missing profiles will be back? Several of my group members have emailed CS and not ONE reply.

GB


Shelly_Marie 51F

7/26/2006 7:27 pm

    Quoting rm_sweetnurse25:
    my group has been the victim of your new protocols to stop fraud. my group description which has gone unchanged for the few years since it's creation. however, with these new anti-fraud rules my group's description was reviewed and my group denied because my group description allegedly had contact information in it. there is no contact information in the descriptionl. there are no email addresses, phone numbers, instant message, etc. in the description. my group description only has what the group is about, the city we're in, and the set day and time that we hold chats in the group chatroom, nothing else. i sent the description for update in the hopes that when you reviewed it you would see your error. however, the group was denied again. what's going on and what can i do? this is upsetting a very successful and active group. all these changes instead of improving is making things worse. i don't know if this some sort of error bug of yours but what can i do to get my group active again. here is the group i'm talking about if you want to review the decription, BBWS in houston . the onlyt thing else i can try is blanking the description which is ridiculous, or removing our chat times since i don't know what your reviewers is mistakenly viewing as contact information.

    please, help
    sweetnurse25
sweetnurse25....I see why it is doing it. It is the "at" symbol in where you have put your chat times at. TSmeet does not have 'people' reviewing your groups description, there is something that they have that is coded to scan for certain symbols like that one in the hopes of finding spammers who would put their email address in instead of a group description. Basically, its a computer that reviews it, not a person, and it is coded to find such characters as the 'at' symbol and the 'greater/less than' symbols too. the greater/less than symbols are what are used in HTML programming, which TSmeet does not allow, but you dont have that character in particular in there, but you do have that 'at' symbol (the little curly 'a' thing).


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